RETURN & EXCHANGE POLICY
We want you to feel confident when shopping with Classic Collection. If your purchase is eligible for a return or exchange, we are happy to assist according to the conditions below.
RETURN / EXCHANGE PERIOD
A return or exchange request must be submitted within:
[7 Days] of receiving your order.
Requests submitted after this period may not be accepted.
ELIGIBILITY
To qualify for a return or exchange, the item must:
- Be unused and unworn
- Be in its original condition
- Have the original tags attached
- Include the original packaging where applicable
- Not show signs of washing, alteration or damage
- Be returned within the specified return period
Items that do not meet these conditions may be refused.
SIZE EXCHANGE
If you receive the wrong size or require a different size, you may request an exchange subject to availability.
Please contact our team before sending the product back.
WRONG OR DAMAGED ITEM
If you receive an incorrect, defective or damaged item, please contact us as soon as possible after delivery.
We may request clear photographs or other information to verify the issue.
Once reviewed, our team will guide you through the next steps.
NON-RETURNABLE CONDITIONS
Returns or exchanges may not be accepted for items that have:
- Been worn
- Been washed
- Been altered
- Been damaged after delivery
- Missing original tags
- Missing required packaging
- Signs of misuse
RETURN SHIPPING
Return shipping arrangements and charges depend on the reason for the return.
For size changes or customer preference, [customer-paid / store-paid] return shipping may apply.
For incorrect or defective items, please contact us before arranging the return.
HOW TO REQUEST A RETURN
Contact our customer support team with:
Order Number
Customer Name
Reason for Return/Exchange
Photos, if applicable
Our team will review the request and provide the appropriate instructions.
CONTACT
WhatsApp: +92 333 3182023
Email: classic219collection@gmail.com